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Let EIP handle the daily requirements of managing
your information resources and provide expert assistance to
ensure the most
effective use of your resources. Through on-going support and
training from a professional information specialist, EIP eliminates unproductive
searches and unreliable information that can riddle a company with inefficiency.
Expert Reference and Searching Assistance
Expert assistance in browsing or searching
in-house collection
Expert assistance with searching databases
and web resources
Referral for custom search requests (see
Expert Research)
Reliable Document Delivery
Rapid and reliable delivery of articles and
patents not available through in-house subscriptions
Ensure balance of cost effectiveness and
quick delivery time
Copyright compliance ensured
Comprehensive Collection
Maintenance
On-going collection development in-line with
your companys growth and new project needs
Handling of new material requests from staff
Serial maintenance (standing orders and
updates)
Cataloging and classification of new
acquisitions
Troubleshooting database and journal online
access issues
Updating full-text links (such as PubMed and
Scifinder) and catalog entries
Complete Circulation Services
Check-in print journals
Check-out/in books and journals
Shelving and shelf maintenance
Effective Promotion & Training
Internal promotion of new materials and
services
Live training seminars (Advanced search
techniques, database overviews, literature organizers, etc.)
Self-paced online instruction modules
New pathfinders created for new projects or
subjects as needed
Consultations by librarian with new hires and
new project leaders
Continuous Current Awareness
Set-up and monitoring of current awareness
alerts for projects, departments, or individual staff
Dedicated monitoring of key subjects,
competitors, industries, etc.
Online repository of staffs scientific
publications
Maintain online clipping service for
company
Essential Feedback
Collect and analyze statistics on journal,
book, and database usage
Conduct periodic user surveys and other means
to assess satisfaction with services and resources
Annual report with goals for improvements
based on expert knowledge of current library practice
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